Resource Guide

Using the Resource Guide

UNM-Valencia Campus offers services to support student success. We also work closely with partners at UNM-Main Campus and Valencia County organizations to ensure both academic and non-academic needs are met.

Please review our comprehensive resource guide below to find contact information for our various services and partner agencies. If you are seeking more individualized support for yourself or another student and would like to meet with a Resource Center staff member, please call 505.925.8546. Please email pasos@unm.edu with any new resource information that should be added to this guide.

Community Resource Guide

Procedures in the Event of Mental Health Emergency or Crisis

Mental Health Emergency

A mental health emergency is a life-threatening situation in which an individual is imminently threatening harm to self or others, severely disoriented or out of touch with reality, has a severe inability to function, or is otherwise distraught and out of control.

Examples of a Mental Health Emergency include:

Acting on a suicide threat
Homicidal or threatening behavior
Self-injury needing immediate medical attention
Severely impaired by drugs or alcohol
Highly erratic or unusual behavior that indicates very unpredictable behavior and/or an inability to care for themselves.

Suggestions for What to Do in Case of a Mental Health Emergency
Call 9-8-8, and then contact Campus Security at (505) 925-8570.

Mental Health Crisis

A mental health crisis is a non-life-threatening situation in which an individual is exhibiting extreme emotional disturbance or behavioral distress, considering harm to self or others, disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed.

Examples of a Mental Health Crisis include:

Talking about suicide threats
Talking about threatening behavior

Self-injury, but not needing immediate medical attention
Alcohol or substance abuse
Highly erratic or unusual behavior
Eating disorders
Not taking their prescribed psychiatric medications
Emotionally distraught, very depressed, angry or anxious

Suggestions for What to Do in Case of a Mental Health Crisis

Call Social Work Services at PASOS Resource Center (505) 925-8546. State that you have a person in crisis.
Call Counseling Services at SHAC (Student Health and Counseling) emergency line at (505) 277-3136, Option 3 after-hours. State that you have a person in crisis.
Escort them to the PASOS Resource Center or ask that a Social Worker be sent to your location or contact Campus Security if you would like an escort, (505) 925-8570.
If possible, remain with the person until help arrives.

After Hours and Weekends

Call SHAC After-Hours Crisis Line: (505) 277-3136, option 3 or 988
Call Campus Security: (505) 925-8570

Special Circumstances

If the person in Mental Health Emergency or Crisis is calling by telephone:

Attempt to get the person’s name, phone and location.
Keep the person on the phone, while you get a co-worker’s attention and depending on the level of urgency, contact appropriate assistance.

Emailing

Print email, include contact info.
Depending on the level of urgency, contact appropriate help.

For non-emergent/non-urgent consultation, call Counseling Services at Student Health and Counseling at (505) 277-3136 if you have any general counseling questions or referrals.

You may also email studentcounseling@unm.edu or submit an Ask-A-Question form here: Ask a Question - Student Health and Counseling and a provider will respond.