Using the Resource Guide
UNM-Valencia Campus offers services to support student success. We also work closely with partners at UNM-Main Campus and Valencia County organizations to ensure both academic and non-academic needs are met.
Please review our comprehensive resource guide below to find contact information for our various services and partner agencies. If you are seeking more individualized support for yourself or another student and would like to meet with a Resource Center staff member, please call 505.925.8546. Please email firstname.lastname@example.org with any new resource information that should be added to this guide.
Procedures in the Event of Mental Health Emergency or Crisis
Mental Health Emergency
A mental health emergency is a life-threatening situation in which an individual is imminently threatening harm to self or others, severely disoriented or out of touch with reality, has a severe inability to function, or is otherwise distraught and out of control.
Examples of a Mental Health Emergency include:
- Acting on a suicide threat
- Homicidal or threatening behavior
- Self-injury needing immediate medical attention
- Severely impaired by drugs or alcohol
- Highly erratic or unusual behavior that indicates very unpredictable behavior and/or an inability to care for themselves.
Suggestions for What to Do in Case of a Mental Health Emergency
Call 9-8-8, and then contact Campus Security at (505) 925-8570.
Mental Health Crisis
A mental health crisis is a non-life-threatening situation in which an individual is exhibiting extreme emotional disturbance or behavioral distress, considering harm to self or others, disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed.
Examples of a Mental Health Crisis include:
- Talking about suicide threats
- Talking about threatening behavior
- Self-injury, but not needing immediate medical attention
- Alcohol or substance abuse
- Highly erratic or unusual behavior
- Eating disorders
- Not taking their prescribed psychiatric medications
- Emotionally distraught, very depressed, angry or anxious
Suggestions for What to Do in Case of a Mental Health Crisis
- Call Social Work Services at PASOS Resource Center (505) 925-8546. State that you have a person in crisis.
- Call Counseling Services at SHAC (Student Health and Counseling) emergency line at (505) 277-3136, Option 3 after-hours. State that you have a person in crisis.
- Escort them to the PASOS Resource Center or ask that a Social Worker be sent to your location or contact Campus Security if you would like an escort, (505) 925-8570.
- If possible, remain with the person until help arrives.
After Hours and Weekends
- Call SHAC After-Hours Crisis Line: (505) 277-3136, option 3 or 988
- Call Campus Security: (505) 925-8570
If the person in Mental Health Emergency or Crisis is calling by telephone:
- Attempt to get the person’s name, phone and location.
- Keep the person on the phone, while you get a co-worker’s attention and depending on the level of urgency, contact appropriate assistance.
- Print email, include contact info.
- Depending on the level of urgency, contact appropriate help.
For non-emergent/non-urgent consultation, call Counseling Services at Student Health and Counseling at (505) 277-3136 if you have any general counseling questions or referrals.