Skip to main content

Contact Computer Support

Office Hours: Monday-Friday | 8:00am - 5:00pm

Telephone Number: 505.925.8911

CSS Work Order Requests

We are located in the Student Center Building northeast corner


Mgr, Information Services, John Abrams, jeabrams@unm.edu

The Information Services Manager reports directly to the Director of Business Operations and oversees all computer systems and network architecture at UNM‐Valencia; Manages Network accounts; Supervises CSS staff.

Technical Support Analyst II, Mary McCarthy, mkmcc@unm.edu

The Technical Support Analyst  reports directly to the Information Services Manager and provides support for desktop equipment, directs user support, and assists with purchacing, inventory, and budget.

Systems / Network Analyst II, Phillip Jacobus, pjacobus@unm.edu

The Systems / Network Analyst  reports directly to the Information Services Manager and provides support for server systems and network equipment and connectivity, maintenance and installation of applications and other computer systems support.

Sr. Web Designer, Mary Ann Castillo, mgcastil@unm.edu

The Sr.Web Designer reports directly to the Information Services Manager and is responsible for maintenance of UNM‐Valencia’s web presence, Develops other campus departmental web pages. Provides network & computer systems support.

User Support Analyst II, James LaCour, jlacour2@unm.edu

The User Support Analysts report to the Technical Support Analyst and provide support for service calls, scheduled installation of equipment, maintenance and installation of applications and other computer systems support.